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What To Do After A Car Accident: Not Your Fault

By: RustyJan 27, 2026

A car crash you didn’t cause can still derail your life. The impact is one thing, but the next hour can feel worse because your mind starts sprinting: “Who do I call?” “Do I file a claim?” “What if the other driver changes their story?” Even in Tulsa, where people are used to busy roads, a sudden car crash can leave you rattled and unsure what to do first.

In 2023, the U.S. had an estimated 6,138,359 police-reported traffic crashes, and about 2,442,581 people were injured. Many of those injuries were not obvious at the scene, which is why a fender bender can still lead to real medical treatment, missed work, and growing medical bills.

At Smith Barkett Law Group, we help Oklahoma drivers who were not at fault but still ended up battling an auto insurance company, a claims adjuster, or a low settlement offer. Our Tulsa personal injury lawyers protect your health and your rights, while also building a clean paper trail for an insurance claim.

Immediate Steps at the Accident Scene: Prioritizing Safety and Documentation

The accident scene is where the story gets written. Evidence is easiest to gather right away, and small details can matter later during fault determination or a claim settlement.

Ensure Safety and Assess for Injuries

Start with safety, even if the damage looks minor. Turn on your hazard lights, check yourself and your passengers, and look for symptoms like dizziness, neck pain, confusion, or numbness. If the vehicles can be moved safely, pull to a shoulder or a nearby parking lot so you are not standing in traffic. However, if someone may have a head, neck, or back injury, call for emergency help and avoid unnecessary movement.

Contact Law Enforcement Immediately

In many cases, a police report makes the claims process more straightforward by documenting who was involved, where it happened, and what was observed.

Oklahoma law requires drivers involved in crashes to stop and remain at the scene (47 O.S. § 10-103) and to give information and provide reasonable aid (47 O.S. § 10-104). When the officer arrives, ask for the report number and the best way to request the accident report later.

Document the Scene Extensively with Your Cell Phone Camera

Take wide photos of both vehicles, the lanes, and any nearby traffic signs or signals; then take close-ups of vehicle damage, skid marks, and broken parts. Photograph the other vehicle’s license plate number and, if visible and safe to capture, the VIN number (often near the windshield). If you can, record a slow walk-around video because it shows context that single photos sometimes miss.

Exchange Information with Other Drivers Involved

Collect the other driver’s name, phone number, driver’s license details, and their insurance card with the auto insurance company name and policy number. Also note the make and model of each vehicle, along with the license plate. If you have witnesses, get their contact information and a short note about what they saw.

Do NOT Admit Fault or Apologize

People often apologize out of habit, even when they did nothing wrong, and that can be misread during an insurance claim. Keep your words neutral: ask whether anyone is hurt, state that you are calling law enforcement, and focus on exchanging information. Also, avoid guessing about speed or distance, because an early guess can become a “statement” later.

At the scene, focus on safety first, then documentation. When you were not at fault, these steps help keep the facts clear, reduce blame-shifting, and support a stronger insurance claim later.

Post-Scene: Prioritizing Your Health and Documenting Injuries

After you leave the accident scene, the real part often begins. Pain can creep in later, and insurance questions can start before you even understand your injury. That’s why we recommend two parallel tracks: get medical care and build clean medical documentation, so your health and your claim are both protected.

Seek Immediate Medical Attention, Even for Seemingly Minor Injuries

Even when a car accident was not your fault, your body still took a hit, and some injuries do not show up right away. Whiplash, soft tissue injuries, and concussion symptoms can appear hours later or even the next day, especially after your adrenaline drops.

Whiplash symptoms often develop within days of the injury. If you hit your head, feel dazed, or have new headaches, take that seriously. The FDA has cleared tests that help doctors evaluate suspected mild traumatic brain injury, which highlights how important early evaluation can be.

Get emergency help right away if you have:

  • Chest pain, trouble breathing, or severe bleeding
  • Confusion, fainting, repeated vomiting, or a “worst headache” feeling
  • Neck pain with numbness, tingling, or weakness (possible nerve/spine involvement)

If it’s not an emergency, you can still get a same-day medical evaluation through:

  • An urgent care clinic
  • Your primary doctor
  • An ER, if symptoms feel serious or worsening

What to tell the medical professional: Explain that you were in a car crash and that you were not at fault, but keep the focus on symptoms and how they started. Mention any neck pain, back pain, dizziness, nausea, sleep changes, or trouble concentrating.

Follow All Medical Advice and Treatment Plans Religiously

Insurance companies often look for gaps in care. If you skip follow-ups, stop physical therapy early, or ignore restrictions, an adjuster may argue that you were not really hurt, or that you made things worse by not treating. That argument is unfair in many cases, but it’s common, and it can reduce a settlement offer.

Keep Records of Medical Expenses and Lost Wages

Keep these items in one place (a folder or phone scan):

  • Visit summaries and discharge instructions
  • Imaging results, if any (X-ray, CT, MRI)
  • Medical records and prescriptions
  • Medical bills, co-pays, and pharmacy receipts
  • Mileage or ride costs to appointments
  • Proof of missed work and lost wages (pay stubs, employer notes)

Here’s a simple tracker you can use:

CategoryExamplesWhy it matters
Medical costsER, urgent care, PT, medsShows true medical expenses
Time off workmissed days, reduced hoursSupports wage-loss claims
Out-of-pocket costsmileage, braces, suppliesAdds up quickly and is often overlooked
Symptoms logshort daily notesShows how the injury affects daily life

When you’re not at fault, the medical side still matters just as much as the insurance side. Prompt care, consistent follow-through, and solid records can support your recovery and make it harder for an insurance company to downplay your injuries.

Handling the Insurance Claims Process When You're Not At Fault

This is where many “not my fault” crashes get annoying. You did the right thing, but the claims process can still feel like a maze. The fix is simple: report the crash, understand your coverage, and don’t let a claims adjuster rush you into a bad move.

Report the Accident to Your Own Auto Insurance Company Promptly

Even if the other driver caused the car crash, you should usually notify your own auto insurance company. Your insurance policy may require prompt notice, and you may need help right away with towing, repairs, or medical payments coverage.

What to have ready when you call to file a claim:

  • Your policy number
  • Date/time/location of the crash
  • The other driver’s info (name, insurer, license plate number)
  • The police report number (or tell them it’s pending)
  • Photos of vehicle damage and the accident scene

Dealing with the At-Fault Driver’s Insurance Company: Proceed with Caution

The at-fault driver’s insurer is handling a third-party insurance claim. Their goal is often to pay as little as possible, as fast as possible.

A few guardrails:

  • Be polite, but keep it short.
  • Stick to facts you know.
  • Don’t guess about speed, distance, or timing.
  • Don’t sign medical authorizations without understanding what’s being requested.
  • Be careful with recorded statements, especially if you’re still getting medical treatment.

If you feel pressured, that’s a sign to slow down; pressure and fairness rarely travel together.

Managing Vehicle Damage, Repairs, or Total Loss

You have choices here, but the right move depends on your situation.

If your car is repairable:

  • You can generally choose your repair shop or auto body repair shop. OID states you have the right to repair your vehicle at the repair shop of your choice.
  • Get a written estimate, then ask about supplemental estimates if more damage is found during repairs.
  • Keep receipts for towing and rental costs, if applicable.

If the car is a total loss:

  • Insurers often pay based on actual cash value (ACV), not what you originally paid. OID explains total-loss valuation methods, including comparable local vehicles and pricing guides.
  • Pull together proof that supports value: recent maintenance, tires, 

The Role of a Car Accident Attorney in a No-Fault Accident

A no-fault crash can still turn into a fight because “fault” and “payment” are not the same thing. Insurance companies may argue about the severity of your injuries, question medical treatment, or push contributory-style blame to reduce what they owe. 

A car accident attorney helps keep the focus on evidence, not pressure tactics, and that can change the tone of the entire claims process.

Why Legal Representation Is Crucial for Your Personal Injury Claim

Even when it’s clear the other driver caused the car crash, your personal injury claim can get complicated fast.

Legal representation can help when:

  • The insurer disputes injury causation (“That back pain was pre-existing”).
  • Your medical costs keep rising, and you’re still in treatment.
  • There are conflicting stories, limited witnesses, or unclear traffic patterns.
  • You’re dealing with an uninsured/underinsured motorist situation.
  • You’re receiving repeated calls from a claims adjuster asking for a recorded statement.

An attorney can also collect and organize the proof that carries weight:

  • Police report and witness testimony
  • Medical records and medical bills
  • Photos, dashcam footage, and scene documentation
  • Proof of wage loss and reduced earning capacity
  • Expert input when needed (for example, accident reconstruction or medical opinions)

In other words, the goal is not to talk louder. The goal is to present a clean, credible case that makes it difficult for an insurer to deny, delay, or discount your injuries.

How an Attorney Can Maximize Your Compensation

Insurance companies typically start from a numbers mindset: damage costs, repair estimates, policy limits, and risk. If you do not build your claim carefully, they may treat your case like a basic fender bender, even when your life says otherwise.

A personal injury lawyer can help you pursue compensation that reflects the full picture, such as:

  • Medical expenses (past and future)
  • Lost wages and missed opportunities at work
  • Pain and suffering, including daily limitations
  • Property damage and related costs (towing, rental, out-of-pocket items)

A lot of people lose leverage because they talk too much, accept a low injury settlement early, or sign paperwork without understanding what they are giving up. Good legal guidance helps you avoid those traps while your medical treatment is still unfolding.

If the case does not settle fairly, trial lawyers can prepare it for litigation and, when needed, file a personal injury lawsuit within the applicable statute of limitations.

Understanding Attorney Fees

Most personal injury law firms, including ours, typically work on a contingency fee basis. That means:

  • You usually do not pay attorney fees up front.
  • The fee is a percentage of the recovery, if there is a recovery.
  • The specific fee and costs should be explained in a written agreement.

It’s also reasonable to ask about case costs (records fees, filing fees, expert costs) and how they are handled. A straightforward conversation about money up front prevents confusion later, and it helps you decide what makes sense for your situation.

FAQs About Oklahoma Car Accidents

Do I need to call the police if the accident wasn’t my fault?

Often, yes. A police report helps document the crash, supports your insurance claim, and reduces blame disputes.

Should I file a claim with my insurance if the other driver is at fault?

Usually, yes. Your policy may require prompt notice, and your coverage (collision or MedPay) may help while the other insurer investigates.

What information should I exchange at the scene?

Names, phone numbers, driver’s license details, insurance company and policy number, and license plate number. Take photos of insurance cards and vehicle damage.

What if the other driver says I caused the crash?

Stay calm and document everything. Photos, witnesses, dashcam footage, and the police report can help with fault determination and protect your claim.

How long do I have to file a personal injury lawsuit in Oklahoma?

Often two years. Oklahoma’s general personal injury deadline is 12 O.S. § 95, but exceptions can apply, so don’t delay.

What if the at-fault driver is uninsured?

Your uninsured motorist coverage may apply, depending on your policy. Oklahoma UM law is 36 O.S. § 3636.

Contact Our Oklahoma Car Accident Lawyers for a Free Consultation

A car accident that wasn’t your fault can still lead to medical bills, missed work, and months of back-and-forth with an insurance company. Taking action early can help preserve evidence, support your insurance claim, and protect your rights while you focus on medical treatment and recovery.

At Smith Barkett Law Group, we put clients first. We can review your accident report, explain your coverage options, and help you respond to insurance adjusters and settlement offers with confidence. Time matters in these cases, so don’t wait to get the guidance you need. If you were injured in a Tulsa car crash or anywhere in Oklahoma, contact us for a free consultation.


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